I wish I would've seen this website prior to going in for our 'free vacation'. Normally I refuse to spend any money we weren't planning on spending without walking away first. We still have not had our 'free vacation' scheduled as they have not responded to our messages or letters. TAN claims they are not responsible for the setup or contract for the vacation and cannot be held responsible for not receiving what THEY promised.
The deal was just waaay too good to pass up for the 20 week vacation package. with 6 kids we knew for sure someone would be using this. Just to schedule any week at all takes forever on the phone and they will not give or take any information except for payment for the 'extra' costs no matter where you plan to go. There will always be extra costs because it seems to be peak season every where every day.
They got me for a couple thousand, get out, leave, don't do it. Now i am having a difficult time getting them to cancel my subscription to the excess vacation yearly fees.
-cleveland ohio, disappointed
Monetary Loss: $6000.