Reply by Travel Advantage Network

I am very sorry to learn about your experience with us. Travel Advantage Network has agreements with multiple third party sales companies. Providing our travelers with vacations that will give you the opportunity to make memories that will last a lifetime is our responsibility. We don’t take this lightly. We understand that you have worked hard throughout the course of the year and that vacations represent a limited opportunity for you to connect, to re-energize, to relax or to explore. Since you did not provide contact information, we were unable to locate your account to resolve your concerns but we would like to take that step and urge you to reach out to TAN or your sales company directly.
1 comment

Arrived at 2 Bed/2 Bath "premium" condo at Eagle's Nest at Indian Point to find we were in "TAN" units when we went to the office to complain about the condition. The unit hasn't seen real cleaning for years, nor updates to furnishing.

Everything is worn out - towels frayed, chipped dishes, finish worn off kitchen cabinets, door knobs tarnished. Peeling porcelain repair in BR sinks - caulk holding things together. Front door wasn't locked when we arrived - guess they know no one wants anything in the unit.

Total disappointment. Don't believe the condos are Eagles Nest unless you confirm - a large section of condos are NOT Eagles Nest nor as depicted online.

Monetary Loss: $2500.

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Thank you for posting the pictures. Hopefully more consumers will see what TAN properties are really like before losing their money at the sales presentation.


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