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Question:
#102445

I didn't give any money to you.

Why does advantage travel keep calling me. I don't even know who you are.

You are calling me 16 times a day. I don't like it I believe you are scamming me

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Answer:
by Travel Advantage Network Response #2111876

Please find the correct company and contact them directly. We are Travel Advantage Network and have never attempted to contact you.

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Question:
#10554

I have questions or concerns about the sales presentation that I attended. Is TAN able to resolve those questions or concerns?

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Answer:
by By Admin on Behalf of the Company #1526228

No. Travel Advantage Network has agreements with multiple third party sales companies. Travel Advantage Network is contracted to provide the vacation accommodations based on the package that you purchased with your specific sales company. If you have questions or concerns regarding your experience with the sales process, it is best to review your paperwork and contact the sales company directly.

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Question:
#10553

I have questions or concerns about the availability of properties. Is TAN able to resolve those questions or concerns?

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Answer:
by By Admin on Behalf of the Company #1526229

Yes. Travel Advantage Network is focused on maintaining high quality properties in the locations that are in demand among the clients. There are multiple processes in place to ensure that each client has the best chance to reserve the vacation that they want each year. On average, Travel Advantage Network has over 12,000 vacation weeks available at any time you call them.

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Question:
#10552

I have concerns about the quality of my vacation. Is TAN able to resolve those concerns?

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Answer:
by By Admin on Behalf of the Company #1526230

Yes. Travel Advantage Network is focused on maintaining high quality properties in the locations that are in demand among the clients. If you are experiencing issues while you are on vacation, you should contact the client services department immediately so they can dispatch the appropriate resources to resolve your issue.

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Question:
#10551

I have seen that the President of TAN has posted his email address on the website. Is it really his email address?

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Answer:
by By Admin on Behalf of the Company #1526234

Yes. Scott has been the President of Travel Advantage Network since March 1, 2017. One of the first things that Scott did was make himself available to the clients by providing his email address. While there are teams in place to ensure your satisfaction, you can definitely reach out to Scott directly. Since March 2017, Scott has interacted directly with over 3,000 clients.

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Question:
#10550

Are there fees due, to TAN, associated with my travel package in addition to the money that I paid during the initial purchase?

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Answer:
by By Admin on Behalf of the Company #1526235

Yes. Depending on your agreement with the sales company, there are fees due to Travel Advantage Network. Typically, there is a monthly or annual service charge for your account as well as fees for reservations at the time of booking. These fees are available in the agreement that you signed at the time of sale.

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Question:
#10476

I paid cash for my package or have paid the loan balance in full. Are there still fees due to Travel Advantage Network?

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Answer:
by By Admin on Behalf of the Company #1524318

Yes. The cost of the package is separate from the fees associated with maintaining your account. Typically, there is a monthly or annual service charge for your account as well as fees for reservations at the time of booking. These fees are available in the agreement that you signed at the time of sale.

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Question:

Cancel membership.

I am having another baby and i cant afford to keep paying for this every month when i wont ever have time to use it can you please help me cancel

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Answer:
by By Admin on Behalf of the Company #1526321

Our goal is to help you make the most of your investment. Please reach out to us directly so we can take a look at your account and fund the best solution available for you. You can either call directly or email the President of TAN (scott.fasano@planwithtan.com) and he’ll ensure that you are connected to the right person.

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