Travel Advantage Network Complaints and Reviews

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Travel Advantage Network
Main address: PMB #311 21108 Millersville MD
, , http://www.planwithtan.com/ContactUs.aspx
  • 69+4 mobile complaints
  • $160K claimed losses
  • $2.2K average
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I'm a member and have used several times. .when I bought the time share they showed 5 star accommodation. .I have yet to see....Only 3 star I stayed in was off the strip. .this has been a total ripoff Add comment

  • Aug 19
  • Travel Agencies
  • King Of Prussia, Pennsylvania
  • Hotel Experience
  • 81

During the presentation they show you nice high-end rooms that makes you want to purchase. No problem with booking and you don't have to pay redicoulis prices when travel , BUT you pay for a hotel stay on top of what you are giving them each month. I purchase in 2011. Went to las Vegas in 2012 and ended up in an outdated hotel off the strip. I wasn't happy at all. Called to let them know about... Read more

Was this review helpful? 1 0

  • Aug 13
  • Travel Agencies
  • Incompetent Agents
  • 56

TAN is a damm rip off they never have anything good on excess inventory. Nor the vip *** theres no such thing as vip. My husband and i have been trying for months to get a trip to the beaches we like and can never get it. They never send me email updates and by the time they get theaddress right all the trips are gone. We have wasted so much time with these idiots its ridiculious.. for 3 yrs i... Read more

Was this review helpful? 1 0

  • Jul 19
  • Travel Agencies
  • False Breeder Accusation
  • 116

We are TAN members and did not like our first two experiences. Then my husband & I found a few properties we enjoyed and have revisited them over the last 5 years. We also own other time shares & when we deposit one wk of our other time share into TAN we get 2 wks with TAN. A nice option for us. Talk to the reps when they visit you during your vacation week. Tell them what you are looking... Read more

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  • Jul 07
  • Travel
  • Harrisburg, Pennsylvania
  • Membership Cancellation
  • 1
  • 1
  • 142

Nothing satisfactory was ever seen on the website, or NOWHERE I wanted to go was even close to one of these properties, so I cancelled my membership. GUESS WHAT, THEY HIT YOUR CREDIT CARD ANYWAY and have doen it again for the second year running. Calling them results in "we do not give refunds" or a hangup. Calling back and talking to someone else results in "we will process your cancellation".... Read more

Was this review helpful? 1 1

  • Jun 26
  • Ex Employees
  • Glen Burnie, Maryland
  • Business Practices
  • 304

I use to work at Travel Advantage Network but left for personal reason. I will tell you that a lot of these reviews are spot on while others are the result of possible confusion. For starters, Travel Advantage Network owns the packages that Sundance and SmarTravel sell. They are not the same company and those reps are not affiliated with Travel Advantage Network. Now when you go to those sales... Read more

Was this review helpful? 5 0

  • Jun 23
  • Travel Agencies
  • Indianapolis, Indiana
  • Travel Voucher
  • 124

I signed up thinking I would get a $40 voucher for 1 night stay in a hotel. I got 2 $20 vouchers to be used 1 at a time. I called. Spoke to mike employee id 44830 and he said he sees the code that I was suppose to get 1 $40 and he will send it to me. Well I never got it. Now I have stayed my 1 night in my hotel and now want my $40. I call again tonight and was told there was nothing I could do... Read more

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