4.3
  • Broken promises3 votes
  • Customer service1 votes
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  • Feb 23
  • Travel Agencies
  • Kingston, Pennsylvania
  • Positive Experience
  • 33
  • REVIEW RATING 3/5

We have had TAN for 7 years! We have taken vacations to: Delaware...every year, Cape Cod, Florida, Jersey Shore (several times), Ocean City, MD (several times),Hawaii, Outer Banks and Hilton Head. We use Excess Inventory and our regular weeks. We have given weeks as gifts, Excess Inventory as gifts and taken friends and family with us. We have stayed in lovely places and if we had an issue with a... Read more

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I was double charged for jan and never recieved my 50 rebate or gas coupons Add comment

  • Jan 30
  • Travel Agencies
  • Vacation Package
  • 1
  • 1
  • 143
  • REVIEW RATING 5/5

Can anyone please contact me about this??? I too am very upset about this whole "Vacation Package". I have been paying my annual maintence fees and the monthly payments on time every month. I have been a member for 5 years now and have only ever been able to use one vacation. Nothing is ever available on the weeks I can take a vacation. When I call them, I get told that I should look into... Read more

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My wife and I went outside to talk about the package deal and they would follow us outside and wouldn't let us alone we finally got the deal now you have to look for a place to stay almost 6 months in advance and then your lucky to get something. I also am trying to get out of this so far I've had this for 6 years used 2 of them. Add comment

  • Jan 09
  • Hotels and Resorts
  • Whitehall, Pennsylvania
  • Room Booking
  • 2
  • 2
  • 272
  • REVIEW RATING 5/5

Just signed up this past summer. *** me! Should've listened to my husband. I just called to book a 2 bedroom condo at the shore for this summer. Was told it was going to cost me $518 plus the thousands I have already dished out to join this *** thing. No pictures of the rooms, nothing! wish I never filled out that thing at Dorney Park....I just felt bad for the kid standing in the hot sun all... Read more

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  • Jan 07
  • Travel Agencies
  • Vacation Packages
  • 145
  • REVIEW RATING 4/5

We have been members for awhile and even upgraded to VIP status (By paying more) for better service. We were promised more oceanfront properties, properties with three or more bedrooms, half week bookings, ability to see excess inventory before non VIP members, just to name a few of the promises. We have yet to book a place, they are never available, doesn't matter when I call. I have asked to... Read more

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  • Nov 14, 2014
  • Travel Agencies
  • Vacation Package
  • 2
  • 2
  • 294
  • REVIEW RATING 5/5

I, too, never received the "so-called" FREE vacation back in April, of 2010 through Sundance Vacations when attending an opening day game at US Cellular Field. But through every fault of my own I went to the Sundance Offices in Downers Grove, IL and was talked into purchasing their package for the next 13 years. I have been paying a "maintenance fee" for the last 4 years and have taken 1... Read more

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  • Nov 12, 2014
  • Travel Agencies
  • Pitman, New Jersey
  • Vacation Plan
  • 293
  • REVIEW RATING 5/5

Joined the plan approx. 11 years ago and vacationed 18 to 20 times. Most of these were excess inventory weeks. Signed up for a VIP contract in Feb. 2012 and have not been able to get a Feb. Florida week or any other week that we requested. At the time of opting for a new contract we were promised VIP treatment, first choice on all properties,mid week bookings and advanced notice of any new... Read more

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  • Oct 21, 2014
  • Travel Agencies
  • Hartland, Wisconsin
  • Vacation Package
  • 297
  • REVIEW RATING 4/5

I have had TAN since 2009 and have never used my weeks. I have 12 weeks and been trying to sell the whole package for $3000. Had a few bites but no takers, and dealing with TAN on this issue gets you no where !! They are not helpful but continue to ask for my $359 a year. My friend has used his TAN and really likes the places he has stayed at but because of personal situations I cannot use this... Read more

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  • Oct 06, 2014
  • Travel Agencies
  • Tybee Island, Georgia
  • Full Size Bed
  • 177
  • REVIEW RATING 4/5

Im at Tybee Island, GA the area is great and by the beach but the biggest problem is that the bed is a full size bed, not good for me. Im 6'4 and that full size bed is not good for two people. There should be a serious up date for this problem. I called TAN and all i got was, we can move you to myrtle beach and thats not a great option either. Would to know what you are going to do with this... Read more

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