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    • Broken promises4
    • Customer service2
    • Prices and fees1

  • 1 day ago
  • Travel Agencies
  • Middletown, Delaware
  • Travel Package
  • 15
  • REVIEW RATING 3/5

I can't express enough how I regret ever joining TAN. Many years ago, maybe 9 now,while going to the concert I was given a ticket for the chance to WIN free vacation to fill out. Few days later I got a call that I was a winner and I only need to attend an 1.5 h presentation. At that time I was very naive and really hoped that something pricey can be given for free. *** me. After the presentation... Read more

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  • May 12
  • Travel Agencies
  • Virginia Beach, Virginia
  • Vacation Plan
  • 33
  • REVIEW RATING 4/5

I purchased this plan in 2012 I think and totally unsatisfied, I have not used this weeks and don't plan on it. Too many additional fees to pay. I have 30 weeks I would love to get rid of, I want out of this plan so bad. I have access to the excess places as well. if interested reply to this message. I am will to lose money on this just to get out of it if possible. I hope that there is someone... Read more

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  • May 04
  • Hotels and Resorts
  • Canton, Ohio
  • Vacation Package
  • 83
  • REVIEW RATING 4/5

This company is some bs. I have had my membership for 6 years and the fees keep rising. I have used 1 vacation and was planning on using these vacations as we get closer to retirement, But TAN has other plans. They are relentless while your on vacation, trying to sell you more. The rooms suck! and if you don't want to pay your annual fee, they call you and treat you so horrible. Ill see the rest... Read more

Was this review helpful? 0 0

I have called cancelled this *** twice and yet they still continue to charge my account $16.99. Enough is enough. Give me back my money I will be suing for all charges depleted from account along with others that has this same problem with this company. Add comment

  • Apr 11
  • Travel Agencies
  • Pittsburgh, Pennsylvania
  • Vacation Booking
  • 1
  • 1
  • 184
  • REVIEW RATING 4/5

I've only been in one year. At the presentation we were told allow at least 90 days prior to traveling to assure availability. Learned that is a lie. After determining our schedule (work & school), called and was told NOTHING available in the areas we wanted to travel to. The rep seemed helpful & disappointed she could not find me anything. While conducting my own research, not sure how... Read more

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  • Apr 09
  • Travel Agencies
  • Meridian, Pennsylvania
  • Travel Club
  • 145
  • REVIEW RATING 4/5

We joined TAN 2 years ago and booked one vacation to Myrtle Beach with them. We were told they had several oceanfront condos but there was only one. It was an old motel that sold its rooms as condos. At best it was a 2 star room with very poor service. We joined a different vacation club last year and it has 5 star rooms and we are treated like royalty. They tried to buy our TAN membership... Read more

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  • Mar 20
  • Travel Agencies
  • Hamilton, Ohio
  • Vacation Plan
  • 212
  • REVIEW RATING 4/5

Absolutely a horrible company. Bought it 7 years ago and I haven't even used it. They just sent me an email stating g I owe them 1800 dollars fro. A hidden fee. They waited 7 years to tell me I haven't paid a fee. Total bs. Then as I tell them how upset I am the customer service lady laughs at me on phone basically taunting me about how mad I was. Then she explains to me she would be upset... Read more

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  • Mar 14
  • Hotels and Resorts
  • Positive Experience
  • 154
  • REVIEW RATING 4/5

My family has been a member of TAN for at least ten years. We have always enjoyed the vacations! We have used excess inventory numerous times. We have been able to travel with friends and family and share vacations with them. If I ever had a problem, TAN did everything possible to correct it. We have enjoyed Alabama's Gulf Shores Plantation, Hilton Head Island's Beach and Tennis Resort,... Read more

Was this review helpful? 0 0

  • Feb 23
  • Travel Agencies
  • Kingston, Pennsylvania
  • Positive Experience
  • 220
  • REVIEW RATING 4/5

We have had TAN for 7 years! We have taken vacations to: Delaware...every year, Cape Cod, Florida, Jersey Shore (several times), Ocean City, MD (several times),Hawaii, Outer Banks and Hilton Head. We use Excess Inventory and our regular weeks. We have given weeks as gifts, Excess Inventory as gifts and taken friends and family with us. We have stayed in lovely places and if we had an issue with a... Read more

Was this review helpful? 1 0

I was double charged for jan and never recieved my 50 rebate or gas coupons Add comment

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