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2.1 Based on 15 reviews
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  • Customers like
    • Tennessee 1
  • Customers don't like
    • Broken promises 6
    • Customer service 3
    • Prices and fees 3

I have been a member of TAN for many years. They have made it harder and harder to book a vacation in the summer. Previously, I used to be able to fax in a form with a preferred location and weeks, and a friendly advisor would call me, offer different options, and hold them for free for 24 hours. This was helpful since my daughters work and I had to find out if they can take vacations then. They... Read more

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When I started with them, they told me something different than what is in the agreement, and I did signed it. It is very hard to find a good booking as you want, so what are they doing? They saied to us that annual fees will be detected first time to activate then next years you can stop and dont pay and still you can use the 12 weeks as we allready paied for it and only the access... Read more

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I hear you as if your complaint is an echo in my brain. I've been with them over a decade. We're not "plan ahead" people. Our business has never allowed us that ability. Finally, we were set to go on a cruise our of Florida. I called to get a room somewhere in the ENTIRE state but was amazed there was "no room at the inn" for me or my wife. Anywhere. Just what good is this company? What a... Read more

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We bought this package and have only used it 1once and that was the first year we got it. Even that was not a good experience as we had to change our vacation week in order to get a place. Since then we have not been able to get a vacation where or when we wanted it. So basically this was a waist of money. And what am I paying for anyway, I pay a monthly fee + maintenance and still have to fork... Read more

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My have same problem he believe to their lies. They told him he won a free vacation but it is not true. Since 2007 until now it never been used. After you paid the packaged if you want to book a vacation you need to pay more than $600. Per week for 4 person to many hidden fees. They won't allowed you to cancel your contract. They denied your cancellation rights. You need to book 1 year in... Read more

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Selections of places very are small, unless you want to pay more. Monthly $35 fees are a surprise. If you cancel your contract, don't any money back. Just another company that screws you. Add comment

I should have known better but when I was invited to listen to their free seminar and I would get a "FREE" cruise out of it I was beyond excited. We listened, we kept turning them down trying to sell us these wonderful vacations, they kept lowering the price, we kept turning them down, they kept lowering the price. They would not let us go and I wanted the free cruise for my time. Finally we... Read more

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This is the worst company I've ever dealt with! I can't seem to want to book anything I want to go to. There's all these additional fees. For example I want to go to Vegas I paid $500 for vacation it's going to be an additional $600! Are you kidding me they are willing to work with me I haven't even gotten to the point of seeing the *** properties all I know is the one that I got for free was... Read more

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I purchased my Tan program and stayed a few places that were not suitable for people to be in. Ruined carpet from cigarette holes,electric recepticales that had no cover on them and could have caused injury or death.We were going to Disney World and stayed out and only went back to the condo to sleep.. Tan would not change us to another property that was more safe. The beds had 2" mattresses and... Read more

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The Travel Advantage Network is the crapiest company I’ve ever had the misfortune of getting involved with. They have certainly PERFECTED the art of high pressure sales. They inundate you with so much paperwork, while still talking that everything becomes a blur. Blitz and Confusion would be a good name for it. What we were verbally told and what our “contract” states are COMPLETELY... Read more

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