3.9
  • Broken promises1 votes
  • Customer service1 votes
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  • Nov 14
  • Travel Agencies
  • Vacation Package
  • 107
  • REVIEW RATING 4/5

I, too, never received the "so-called" FREE vacation back in April, of 2010 through Sundance Vacations when attending an opening day game at US Cellular Field. But through every fault of my own I went to the Sundance Offices in Downers Grove, IL and was talked into purchasing their package for the next 13 years. I have been paying a "maintenance fee" for the last 4 years and have taken 1... Read more

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  • Nov 12
  • Travel Agencies
  • Pitman, New Jersey
  • Vacation Plan
  • 110
  • REVIEW RATING 4/5

Joined the plan approx. 11 years ago and vacationed 18 to 20 times. Most of these were excess inventory weeks. Signed up for a VIP contract in Feb. 2012 and have not been able to get a Feb. Florida week or any other week that we requested. At the time of opting for a new contract we were promised VIP treatment, first choice on all properties,mid week bookings and advanced notice of any new... Read more

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  • Oct 21
  • Travel Agencies
  • Hartland, Wisconsin
  • Vacation Package
  • 153
  • REVIEW RATING 4/5

I have had TAN since 2009 and have never used my weeks. I have 12 weeks and been trying to sell the whole package for $3000. Had a few bites but no takers, and dealing with TAN on this issue gets you no where !! They are not helpful but continue to ask for my $359 a year. My friend has used his TAN and really likes the places he has stayed at but because of personal situations I cannot use this... Read more

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  • Oct 06
  • Travel Agencies
  • Tybee Island, Georgia
  • Full Size Bed
  • 95
  • REVIEW RATING 4/5

Im at Tybee Island, GA the area is great and by the beach but the biggest problem is that the bed is a full size bed, not good for me. Im 6'4 and that full size bed is not good for two people. There should be a serious up date for this problem. I called TAN and all i got was, we can move you to myrtle beach and thats not a great option either. Would to know what you are going to do with this... Read more

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  • Sep 26
  • Travel Agencies
  • Room Booking Fee
  • 95
  • REVIEW RATING 4/5

Difficult to book, $99 booking fee and properties are not the nicest. Most are old and do not have the views etc listed. Etxra bedroom = extra $35 a night. During high season, when you want to travel is an extra fee. In my opinion it all adds up to be a poor bang for the buck! So I would save your money and check out all the online sites or a reputable travel agent and know what your getting. I... Read more

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  • Sep 25
  • Travel Agencies
  • Vineland, New Jersey
  • Timeshare Maintenance Fee
  • 1
  • 1
  • 212
  • REVIEW RATING 5/5

While it is true they made this maintenance fee clear, I dragged my feet on the maintenance payment (my error of $359/year). As for using this service (pre-paid vacations), we have NEVER been able to get a planned vacation (we have 11 weeks to take) and have only used it once in 5 years,and that was an excess week for $200. Some of the reasons we haven't used it are costs, properties, value,... Read more

Was this review helpful? 4 0

  • Sep 24
  • Travel Agencies
  • Property Quality
  • 104
  • REVIEW RATING 4/5

I have been a member for 10 years and have always been pleased with my experiences. This time, there is major renovation being done on the property next door to me. Wait. Scratch that. They are building a house next door. Backhoe running, port-a-potty posting, house building. I know that jobs of this magnitude have to obtain permits, but TAN claims that they did not know and since this is a third... Read more

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  • Sep 23
  • Travel Agencies
  • Wilkes Barre, Pennsylvania
  • Vacation Plan
  • 124
  • REVIEW RATING 4/5

This company has got to be the worst company I've ever had the displeasure of dealing with! After being told via email that I could change my yearly fee to a monthly one, I was told that information was incorrect. I was informed that I'd need to make arrangements for that 1 year in advance. This has been a complete waste of money! Don't plan with tan!!! Every time I go to look for a vacation... Read more

Was this review helpful? 1 0

  • Aug 21
  • Travel Agencies
  • Oakbrook, Kentucky
  • Timeshare
  • 28
  • REVIEW RATING 3/5

I'm a member and have used several times. .when I bought the time share they showed 5 star accommodation. .I have yet to see....Only 3 star I stayed in was off the strip. .this has been a total ripoff Read more

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  • Aug 19
  • Travel Agencies
  • King Of Prussia, Pennsylvania
  • Hotel Experience
  • 324
  • REVIEW RATING 5/5

During the presentation they show you nice high-end rooms that makes you want to purchase. No problem with booking and you don't have to pay redicoulis prices when travel , BUT you pay for a hotel stay on top of what you are giving them each month. I purchase in 2011. Went to las Vegas in 2012 and ended up in an outdated hotel off the strip. I wasn't happy at all. Called to let them know about... Read more

Was this review helpful? 4 0

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